We build technology that helps financial institutions better serve small business clients

CUSTOMER EXPERIENCES

We build the digital experiences that your customers demand

How it Works

We leverage data from your customers and your customer-facing internal teams to determine the improvements to your digital experience that will impact your business most. Whether your goals are increasing lead conversion, loyalty, revenue per user, or satisfaction, our digital experiences can deliver. We pride ourselves on focusing on high ROI improvements that deliver value quickly.

Why it Matters

Today’s SMBs value a seamless digital banking experience when choosing a financial partner to grow with.

  • 80% of SMBs would consider switching to a digital-only banking provider

  • 57% of SMBs prefer a mobile app for managing their banking needs

  • 49% of SMBs are looking for personalized digital dashboards to understand their key financial metrics

INTERNAL WORKFLOWS

We build the technology-enabled internal workflows your team needs

How it Works

We work closely with your operational team members to identify the friction in their workflows that drives up the cost of servicing a customer. We then build and integrate new digital interfaces that help your team do their jobs more effectively (and we’d say enjoyably!). We do not touch your core infrastructure which helps us deliver impact quickly and with minimal disruption to your business.

Why it Matters

Smart integration of technology, including automations and AI, into your internal workflows is proven to save you time and money.

  • Banks using automation report 30-70% time savings on repetitive tasks

  • 85% of banks using generative AI in their internal processes report time savings and reduced operational costs as a result

  • Well-designed internal tools can increase employee productivity by up to 30% and cut training time in half

Our Process

  • We start our projects by conducting extensive user research with internal stakeholders, current clients, and prospective clients to identify opportunity areas.

  • We then present recommendations on the highest ROI use cases for integrating technology into internal workflows and user experiences, including a strong business case with implementation costs and forecasted impact.

  • We build the digital experience you and your customers want and need, and fully integrate it into your existing workflows.

  • Lastly, we train your staff on any new tools and processes ensure adoption and optimal value.

Why Us

  • We’ve spent our entire careers building software for small businesses - we understand your customer and their needs.

  • We specialize in creating impact quickly and efficiently by integrating into your current systems- you should see value from our integrations within weeks.

  • We will recommend and deliver what’s best for your business, whether that’s software we build or third party solutions we source.

  • We know that software is only part of the solution. We take a human-centered approach to designing software that your team and clients will actually use, training users, and helping you communicate about changes.

  • We don’t try to sell you boiler plate solutions — we always start by understanding your unique business goals and constraints and build custom solutions to meet you where you are.

  • We work on a project basis with simple one-time fees; there are no service contracts and most projects are less than 6 months. In other words, we get the job done, and get out of your way.

ABOUT US

We have spent our entire careers building software that helps small businesses thrive, with a focus on access to capital. We believe that specialty banks are critical drivers of small business growth and we started our business to help these banks deliver exceptional digital experiences that help both them and their clients thrive. We named our business Full interest because we believe that when we act in the best interest of both banks and small business clients, we can all win together.

  • Dana Mauriello

    CO- FOUNDER

    Dana is a serial entrepreneur who has built multiple businesses that serve small business clients, including an alternative lending platform. She is recognized as an expert on small business access to capital, has testified for Congress twice, drafted parts of the JOBs Act legislation, and now teaches a popular class on building technology start-ups in at NYU Stern’s Business School.

  • Melih Onvural

    CO-FOUNDER

    Melih has spent his career building software that helps small business owners succeed, including payment processing products at Stripe, inventory management systems for food service businesses at Odeko, and revenue driving mobile apps for restaurants at Owner.